Business Analyst - Microsoft Dynamics 365

Job description

Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d) For one of our clients, we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d). Project Conditions: Start: ASAP Duration: Permanent Workload: 100% Place: Stuttgart Your responsibilities: Analyze, design, and optimize business processes within Microsoft Dynamics 365 Business Central across standard modules Translate business requirements into actionable concepts, user stories, and technical specifications Develop process documentation, guidelines, and specifications for the ERP development team Configure Business Central features (e.g., workflows, role concepts) in coordination with the ERP team Support ERP rollouts at national and international sites Monitor support tickets, prioritize issues, and perform analysis in collaboration with ERP teams, key users, and external partners Oversee interface monitoring (e.g., EDI, scanners, CAD) and escalate issues as needed Serve as a point of contact for key users and departments regarding all Business Central topics Support data migrations, master data quality initiatives, and integration task...