Call Center Registered Nurse (RN) - Atrium Health Patient Access and Care Team Days FT
Advocate Aurora Health · Charlotte, North Carolina, US
Department: 12707 Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Deta...
Job description
Department: 12707 Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Hours : Monday through Friday 0800-1700 Required : Minimum of 5 years patient-facing registered nursing experience. Preferred : Epic/Microsoft knowledge. Triage experience. Excellent grammar/spelling/typing skills. Pay Range: $35.50 - $53.25 Essential Functions: - Performs telephone triage with diverse patient population. - Assesses needed care and collaborates with patients, and others, to provide clinical solutions. - Provides comprehensive nursing assessment in an untraditional nursing environment. - Actively participates in team conferences and helps assess patient education needs. - Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening. - Notifies designated leadership of operational concerns. Physical Requirements: Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pul...