Infrastructure Engineer – Deskside Support

Job description

Job Roles: - Systems thinker --sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about interventions with an eye toward scale - Anticipation --looks ahead to minimize potential issues and maximize advantages; prepares others for what comes next - Problem Solver —able to identify the cause of an issue, understand it fully, and utilize a network of individuals to achieve a solution. - Optimizer --constantly challenging the organization to work smarter; supports others to ensure they have what they need to do their work successfully - Relationship --connects individually and with teams across shifts and practices; builds rapport and commonality; creates a “win together” ethic; serves as liaison between shop floor and IT; keeps the pulse of the floor; helps people feel heard - Operational accelerator --drives continuous improvement; understands ramifications of automation and other advances; advocates for safety, ergonomics and scalable solutions - Prioritized reaction --handles the unexpected without losing sight of important objectives; reacts where greatest lever...