Salt and Stone Venue Manager
Choctaw Nation of Oklahoma · Durant, Oklahoma, US
Job Purpose or Objective(s): The Food & Beverage Manager has complete responsibility of all front and back of house operation to ensure compliance to Public...
Job description
Job Purpose or Objective(s): The Food & Beverage Manager has complete responsibility of all front and back of house operation to ensure compliance to Public Health Standards, and customer satisfaction. You will report to the F&B General Manager/Director of Restaurants. Primary Tasks: 1. You will manage front and back of house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff. 2. Monitor associates for adherence to company and franchise standards and procedures. 3. Ensure guests have a favorable experience when visiting our outlets or on the casino floor. 4. Oversee programs to identify efficiencies and to reduce costs in all responsibilities. 5. You will monitor and enforce compliance of the alcoholic beverage commission regulations. 6. Maintain positive guest relations; respond to guest requests and on guest complaints. 7. Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service st...