Ambulatory Access Coordinator

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22284 Facility: LOC0012 - SSMC Womens Ctr Med Surg 51 Performance Drive51 Performance Drive Weymouth, MA 02189 Department Name: SMC Patient Access Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) Under the guidance and direction of the Ambulatory Access Manager, the Ambulatory Access Coordinator I (AAC I)- Central Check-in staff are the initial point of contact for patients entering the Health System for care. This role requires exceptional customer service skills, the ability to maintain the highest level for professionalism with each interaction, and ability to support those with diverse cultural needs. This role supports multiple technical tasks needed to ensure patients are appropriately identified, registered, and scheduled for their care needs. Compensation Pay Range: $18.18 - $24.47 ESSENTIAL FUNCTIONS: CUSTOMER SERVICE: 1. Greets and acknowledges all patients and visitors, both in office and on telephone, with professionalism and directs to appropriate services. 2. Acts as a positive role model to other staff, encouraging...