Account Manager Sr Lead, Strategic Accounts

Job description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: The Client Success Manager – Strategic Accounts is accountable for driving full post-sale client value and operational excellence for strategic clients. By deeply understanding clients’ business goals and how to optimize solution adoption, the CSM ensures clients realize measurable outcomes and ROI from their investment in FIS Treasury & Risk solutions. The CSM serves as the primary post-sale orchestrator, partnering with Enterprise Growth, Sales, Support, Professional Services, and Product to deliver a seamless, high-impact client experience. About the team: The Client Success Manager – Strategic Accounts is part of the Client Success organization and orchestrates the post-sales experience for strategic accounts. Their priority is to use their own, as well as portfolio teams’ product and business expertise to help clients achieve goals, deliver measurable R...