Sr. Servicing Default Analyst

Job description

Job Title: Sr. Servicing Default Analyst Location: CA - Westlake Village What you'll do: As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation. You'll support AmeriHome's strategy of using sub-servicers by performing a mix of daily production tasks and oversight activities over processes outsourced to subservicing vendors. You'll support Loan Servicing functional areas or processes which may entail daily interactions with borrowers, counterparts at the sub-servicing vendors, as well as internal and external business partners. - Ensure all servicing tasks, inquiries and/or complaints are worked to a resolution in a timely manner and with effective service to our customers. Identify opportunities to improve various areas within Loan Servicing and recommend solutions. - Review, research, process, and respond to servicing inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing. - Investigate and resolve a variety of complex servicing issues spanning from loan boarding to default liqui...