Case Manager – Supportive Services for Veteran Families

Job description

Job Objective : Provide case management and supportive services to Veteran households for the SSVF Program, including delivery of Rapid Resolution, Rapid Rehousing and Homeless Prevention to eligible Veterans . Essential Functions: Assist with Staff Training Outreach , Engagement , and Community Networking - Assist Regional Manager and Lead Case Manager in on-boarding new staff members by providing “job shadowing” as new personnel learn SSVF outreach, engagement, and case management skills . - Assist with annual staff training by providing specific training related to cas e management interventions and case m anager skill development . - Exhibit advanced engagement and rapport building with Veteran households . - Provide in depth referrals, warm transfer preferred, to callers, referral sources, and potential participants . - Identify and develop pool of locations frequented by homeless Veterans and conduct homeless Veteran outreach as assigned . - Conduct landlord outreach and engagement to development pool of safe and affordable rental properties . - Secure community - based meeting spaces for Veteran appointments when needed . - Participate in annual outreach events ( i.e., CHALE...