Principal Product Builder, Agent Analytics & Optimization

Job description

This is a Next Generation PM Role . AI has fundamentally changed what it means to build software. The best product people no longer just write specs and hand them off—they prototype, ship, and iterate with AI-powered tools at a pace that was unimaginable two years ago. We're looking for someone who has already crossed that line: a product leader who builds, not just plans. Conviva is the intelligence layer for digital businesses, turning every consumer interaction i nto ou tcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust. The Opportunity AI agents are quickly becoming a new "digital surface" alongside mobile and web. But teams still struggle to answer basic questions: Are my agents working and achieving outcomes? What drives success? How do we optimize behavior, reliability, and user outcomes? How do I launch an agent and have it continuously...