Manager - Clinical Care Experience, Toumey, FT, Day

Job description

Inspire health. Serve with compassion. Be the difference. Job Summary: Responsible for ensuring effective quality and regulatory operations at the facility level, in partnership with safety, infection prevention, data analytics, patient advocacy, and patient experience partners and leaders. Ensures that all the domains of patient centered outcomes are understood and improved to achieve excellence through utilization of Prisma’s Clinical Operating System. Integral part of the local administrative team (dotted line to CEO) and serves as a central point of contact and coordination of all Clinical Care Experience activities at a campus level. Requires establishing and maintaining strong partnerships with clinical and operational leaders throughout the organization using a patient-centered approach to achieve clinical excellence. This may require performing risk assessments, gap analyses and current state assessment to identify improvement areas and methods appropriate for improvement. This role should be savvy in data analytics including practitioner level knowledge of how to operationalize process adjustments. Supports system work as assigned, and collaborates with other like roles ac...