Training & Quality Control Specialist

Job description

Key Responsibilities Operational: Training: - Each operational day, review the post assignments and ensure all Guards have been trained on the post they are assigned to. Conduct any on the job training as needed for Guards in new posts and update their training record accordingly. - Ensure all Guards have their post order cards when clocking in. - Assist with monitoring floor operations to ensure the terminal operates to specifications. - Monitor guards at their assigned zone(s) and help manage break periods to ensure proper staffing levels. - Ensure all Screeners are performing proper procedures as trained on the post they are assigned to at the screening checkpoint. Conduct any on the job training as needed for Screeners in new posts and update their training record accordingly. - Assist with monitoring checkpoint operations to ensure each checkpoint lane operates to specifications. - Monitor Screeners at their assigned zone(s), ensure the rotation logs are current during each rotation. - Ensure Lead Screeners are completing screener testing each week at the terminals by running approved test objects through the x-rays and logging the training and if necessary re-training the scr...