Tour Receptionist- Cocoa Beach

Job description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations. We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans. Purpose : Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience. Job Duties: - Greet and check-in guest - Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants - Run and prepare reports – opening and closing - Answer phones - Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.) - Provide information to guests about the area, including directions and show information - Coordinate with Sales Manager on any additional gifts to be issued for New Owners - Prepares count and profiles of t...