[TSO] Application Support Engineer L3 (Telco)

Job description

Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment. Job Description: Project – the aim you’ll have Our clients are the largest mobile network operators in Poland and in Europe. We deliver solutions and services that transform their networks and provide innovative services to millions of subscribers. We are looking for highly - skilled engineers to join our team and help us implement, deliver and maintain smooth operation of applications for our clients. Position – how you’ll contribute: - Analysis and resolution of incidents escalated from L2 Support (3rd line support) - Diagnosing application issues using logs, monitoring tools, and debugging techniques - Reproducing defects and identi...