Account Manager

Job description

The Account Manager will be responsible for driving revenue growth by proactively managing and retaining relationships with existing mid-sized customers within an assigned territory. The Account Manager will achieve this by increasing penetration of LRS’s full suite of services, fostering long-term customer loyalty, and negotiating profitable service agreements. Reports To: Sales Manager: - Maintain and grow existing customer relationships by providing exceptional service and building long-term loyalty. - Utilize Salesforce daily to schedule and document activities, develop detailed customer profiles, and track progress. - Effectively communicate LRS’s value proposition and unique selling points to close business and overcome objections. - Negotiate, update, and renew customer service agreements for account profitability. - Stay current on market and competitive trends to anticipate customer needs. - Meet regularly with sales leadership to review activity and opportunities. - Develop industry and company knowledge for targeted revenue growth. - Support company pricing initiatives by proactively communicating with customers. - Respond swiftly to cancellation requests and maintain ac...