Customer Operations Representative – Italian Market (Barcelona, Spain)

Job description

Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. Job Posting: About the Role We are looking for a Customer Operations Representative to join our South European Customer Operations team, supporting our Italian wholesale and B2B customers. In this role, you will play a key part in managing the end-to-end order lifecycle, coordinating deliveries, and supporting after-sales processes. You will work closely with Sales, Logistics, and Finance to ensure an excellent customer experience and contribute to the continued growth of one of Norway’s most internationally recognized consumer brands. This position is ideal for someone who enjoys combining customer interaction, operational excellence, and cross-functional collaboration in an international environment. Key Responsibilities: Customer Service & Service Excellence: - Deliver first-class customer service to Italian wholesa...