Network Operations Lead

Job description

Overview The Network Operations Lead provides technical leadership for operations, maintenance, and secure configuration of the Agency network environment. This role ensures network availability, performance, and security; leads troubleshooting and incident coordination; and maintains documentation and evidence to support compliance and audit readiness under the strategic oversight of the Agency CIO/PMO. The Network Operations Lead partners with cybersecurity and systems engineering stakeholders to implement secure network architectures, support continuous monitoring, and manage network changes in a controlled and traceable manner. Responsibilities: - Lead day-to-day network operations, including monitoring, performance management, troubleshooting, and restoration of service for network-related incidents and outages. - Implement and maintain secure network configurations and baselines (e.g., segmentation, routing/switching standards, firewall rule governance, VPN access), coordinating with cybersecurity stakeholders on control implementation and risk reduction. - Support continuous cybersecurity monitoring by ensuring required network logging, telemetry, and visibility are enabled...