Associate Director, Process Optimization

Job description

This employee is responsible for championing and developing a sustainable culture of continuous process improvement in all areas of the business. revenue and margin, operational excellence, and best practice in key aspects of the business - Responsible for executing business process improvement activities designed to drive - improve the real result of key performance indicators JOB FUNCTIONS: - Serves as an internal consulting leader to improve profitability and customer experience - Responsible for overall performance and leading strategies to improve performance, efficiency, and ROI as it relates to sales adjustments, revenue deduction, bad debt, and deletions across all lines of business - Designs, implements, and monitors internal controls and procedures to ensure the accuracy, completeness, and integrity of transactions and data - Effectively manages projects from discovery to implementation that result in financial and operational performance improvement for the company - Forward thinking to conceptualize and leverage technology and applications to support operational improvements and workflow - Analyzes large datasets to identify trends, anomalies, and variances from expecte...