Workshop Job Administrator

Job description

Sandvik Mining | Location: Kewdale, WA Job Type : Full Time, Permanent About the Opportunity: We are seeking a highly organised and customer-focused Workshop Job Administrator to join our Automation team. In this integral role, you will support service operations by delivering efficient administrative support, managing work-in-progress (WIP), and ensuring a high standard of service to both internal and external customers. This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, or for someone ready to take the next step in their career and enjoys working collaboratively across service, sales, and finance teams Responsibilities: Deliver exceptional customer service and build strong working relationships Manage Work-in-Progress (WIP) processes to support operational efficiency Process job orders, including estimates, invoicing, and data entry Raise and receipt purchase orders and coordinate parts ordering Monitor and expedite outstanding orders to meet customer deadlines Prepare dispatch and return documentation: Submit and manage warranty claims in line with company policies Liaise with finance teams to resolve customer credit matter...