Sales Supervisor

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — ESSENTIAL JOB RESPONSIBILITIES: Sales Generation: - Meet personal and store sales goals - Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales - Utilize elevated levels of sales and service to maximize sales performance - Demonstrate an in-depth knowledge of the merchandise - After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction - Ensure all sales related policies and procedures are maintained - Maintain a keen interest in the fashion industry and market trends Operations: Merchandising/Visual: - Support and encourage staff to provide the highest level of customer service - Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books - Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction - Assist sales as...