Customer Success Manager (EOI)

Job description

Description At monday.com , we aren’t just building a tool; we are building the AI work platform that runs modern businesses. With $1.3B+ in annual revenue and over 250,000 customers globally, we empower brands like Canva, Flight Centre, and Uber to move at the speed of light. As we scale across APJ, our Melbourne hub is becoming the strategic engine for our Enterprise and Mid-Market success. We aren’t looking for a relationship expert; we are looking for Product Solutions Experts who get into the weeds of a customer’s business to build the high-impact solutions that redefine how they work. Expression of Interest Only. Send us your CV to be considered for future opportunities. Note: We will only contact shortlisted candidates. About The Role: Voice of the Customer: Act as a bridge between Melbourne and our global Product/Engineering teams, ensuring the needs of ANZ’s biggest brands are heard. - Drive Implementation & Evolution: You won’t just set up a board; you’ll partner with Enterprise stakeholders to deploy high-impact use cases that directly solve their biggest business bottlenecks. - Be a Product Visionary: Master the technical depth of the platform to integrate monday.com in...