Computer Support Specialist

Job description

Description LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Computer Support Specialist in Marietta, GA. The Computer Support Specialist (CSS) is the first point of contact for supported users having technical questions or issues with a variety of standard and proprietary software applications and hardware products. The CSS handles calls and email, troubleshoots and documents issues, and provides resolution or escalates to the next tier of support as appropriate. Excellent customer service and taking ownership of issues are key elements of the position, demonstrated by research, monitoring escalated items and providing updates to supported users through resolution. **Must be able to work in Dunwoody and Marietta.** **This is an on-site position. Attendance is a requirement for this position.** If you meet the requirements and enjoy working in an engaging, fast-paced environment, please submit a detailed resume, cover letter, and certification validation. Incomplete applications will not be considered. Our Benefits: - Generous Paid Time Off (PTO) - Medical, dental, and vision insurances available to full-time employees the first of the mont...