Inbound Delivery Team Leader

Job description

Location: Krakow, Lesser Poland, Poland Job ID: R0125858 Date Posted: 2026-04-08 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: The Opportunity: To strengthen our Inbound Delivery Team, we are looking for a highly skilled and dynamic Inbound Delivery Team Leader to oversee the Inbound Delivery Notes process within an assigned geographical scope. In this role, you will lead a team of IBD Specialists and will be responsible not only for day‑to‑day operations, but also for driving Process Stabilization, Continuous Improvement and Automation initiatives. How you’ll make an impact: Lead the team of IBD Specialists Manage the flow of day-to-day operations Focus on development opportunities to help Team members grow their knowledge and skills Organize problem-solving meetings with internal stakeholders Build good relationship with Hitachi Energy purchasing & logistics teams as well as direct-material suppliers Set a strategy and monitor progress towards goals Generate reports on team performance and provide regular updates to senior management follow Hitachi Energy...