Consumer Loan Servicing - Loan Servicing Administrator

Job description

TITLE: LOAN SERVICING ADMINISTRATOR: STATUS: EXEMPT: REPORT TO: SR MGR – OPERATIONS - CONSUMER LOAN SERVICING: DEPARTMENT: CONSUMER LOAN SERVICING: JOB CODE: 11882: PAY RANGE: $70,400.00 - $80,000.00 ANNUALLY: GENERAL DESCRIPTION: This position supports the daily operations of Consumer Loan Servicing and Mortgage Servicing Oversight, specifically by developing and supporting processes to run the business and grow the organization. This individual will identify and implement program efficiencies, collaborate with key stakeholders to improve member experience, and support enterprise and department-level projects as a subject matter expert. Additionally, they will coordinate system testing, manage system outages, and contribute to cross-functional initiatives. This position helps govern internal and external communications, leads internal initiatives, and facilitates enhancements driven by audits, regulatory bodies, and stakeholders. The ability to seamlessly collaborate, communicate effectively, and manage your time will be crucial in enhancing project workflows, coordinating independently while ensuring all stakeholders are informed and aligned. TASKS, DUTIES, FUNCTIONS: 1. Act as a...