Forward Deployed Engineer

Job description

About Relay: Relay is building the next generation of human-in-the-loop Physical AI — intelligent systems that don’t just live in data centers and dashboards, but operate in the real world: embedded in the workflows of the people who build, move, and maintain the physical infrastructure of the modern economy. Our Relay platform brings AI-native situational awareness, real-time operational intelligence, and automated decision support to frontline environments. Where legacy software stops at the edge of the office, Relay’s platform goes all the way to the floor — turning unstructured operational data into coordinated action, at scale, in real time. What “Forward Deployed” Actually Means at Relay: FDEs are not demo specialists or proposal writers. They are the technical edge of Relay’s customer engagement — engaging on-site with manufacturers, integrating directly with production systems, and deploying real AI solutions to real operational environments. If the choice is between a polished slide and a working deployment, we choose the deployment every time. This role demands the technical depth of an engineer and the business instinct of a founder. It is high-autonomy, high-accountabil...