Spa Concierges - Lakeway Resort and Spa

Job description

What you will be doing: - Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable. - Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions. - Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency. - Process transactions for all events, guest fees, membership fees, dues, etc. - Ensure facility is prepared for proper opening and closing each day. - Participate in further learning activities up to and including product knowledge. - Maintain up to date knowledge of hotel services, products and procedures. - Provide Spa tours and perform other duties as assigned. Qualifications: What we are looking for: - High School diploma or equivalent and/or 1 year experience in a spa or related field preferred. - 1 year retail experience preferred. - May be required to work varying schedules to reflect the business needs of the property - Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times - Physical Requirements (In-Office Role) - Abil...