Patient Service Specialist - Uptown

Job description

Patient Service Specialist - Uptown Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities. (This is a full-time position that will support our Uptown office, Monday to Friday 8 am to 5 pm) Requirements: Education: Experience: - Schedule appointments in athenaNet. - Prepare new patient charts and/or paperwork at patient presentation. - Greet patients and visitors in a professional and welcoming manner. Communicate with patient during visit as necessary. - Accurately perform registration process. - Ensure all requirements and fields are satisfied and complete. - Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary. - Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment. - Create Credit Card on File Contracts at Check-In. - Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out. - Work “Day End Review” report. - Answers inbound and/or makes outbound telephone calls as assigned and appropriately direct...