Hospital & Patient Services Manager

Job description

PURPOSE AND SCOPE: Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography. Works with the Central Admissions Office staff to facilitate admissions, ensuring each patient receives a superior admission experience and is placed in the appropriate clinic, preferably with a desirable treatment shift schedule. Additional responsibilities within FMCNA-affiliated Acute Programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. - Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients. - Builds, establishes and maintains referral source relationships. Develops and maintains strong relationships with new and existing partners to build the referral base. - Conducts one on one...