Senior Product Designer - Community Management

Job description

WHO WE'RE LOOKING FOR: We're seeking a Senior Product Designer to help make community a key part of the Manychat product. This is a newer product area with significant potential for Manychat's core ICP: creators . This role is about using subscriber and community data to help creators build more personal connections, increase engagement, and grow revenue through understanding their audience. You'll report to the Product Design Manager and work as an equal partner with Product and Engineering. WHAT YOU'LL DO: Discovery & Research: - Partner with PM to understand problems through data, customer insights, and workflow context. - Explore solutions quickly using sketches and prototypes. - Validate ideas and concepts through research and user testing. Execution & Craft: - Drive alignment with Product and Engineering on scope, tradeoffs, and definition of "done", surfacing risks early. - Turn validated ideas into clear, shippable UX and UI solutions with well-documented designs for handoff. - Apply established patterns and the design system, and review final UI quality. Driving Product Impact: - Speak up when the team may be solving the wrong problem or missing a larger opportunity. - Con...