Service Account Manager - Automated Logic

Job description

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. About this role: The Service Account Manager position is responsible for profitable execution and growth of service agreements, and driving satisfaction of their customer base. You will plan, drive and deliver financial and operational results in conjunction with all other branch departments, and will be responsible for strengthening client relationships. As a leader and owner of service relationships, your goal is to identify and capitalize on service opportunities, as well as drive account penetration to achieve overall business targets. Key Responsibilities: Leads team of intermediate to experienced Field Service professionals. Reviews escalated issues, establishes and mai...