Patient Access Trainer / Access Center

Job description

Schedule: Varied with weekend and evening rotation - 40hrs At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state’s only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most. A Brief Overview: The Patient Access Trainer plays a vital role in supporting the training and development of the Patient Access and Scheduling team. This role focuses on technical training for registration, scheduling, financial clearance, and customer service, with an emphasis on ensuring a superior patient experience. The Trainer will conduct in-person observations, deliver ongoing training, and provide on-call support for team members across various departments. This individual will also collaborate with the leadership to ensure that all staff are continuously improving their skills an...