Engagement Specialist (IKC)

Job description

Posting Date 05/15/2026 3689 Offutt RoadSuite A, Randallstown, Maryland, 21133, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist Engagement Specialist: At DaVita IKC, engagement is everything. As an Engagement Specialist, you’ll be the first point of contact for patients—onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Please note: In this role, you will be responsible for both Care Coordinator and Engagement Specialist duties. Location & Travel: - Travel within the assigned market to DaVita clinics and/or Nephrology Practices in Baltimore, MD/ Winchester, VA/Fredrick, MD, and surrounding areas - No nights/weekends - Willing to travel locally using your own vehicle - Mileage reimbursed - Hybrid – 3-4 days onsite at minimum, 1 admin day Position Details: - Full-Time, Monday–Friday schedule - Daily start time flexible between 7:00–8:00 AM, 5 PM - When working from home: Home workspace must include a quiet, private space with high-speed internet E...