Seasonal Membership Support Specialist

Job description

Description The Seasonal Membership Support Specialist provides high-volume operational and administrative support to ensure efficient summer membership services. This role is responsible for accurate payment processing, attendance tracking, data entry, membership registration, and front desk coverage during peak morning hours. While primarily an operations-focused role, the Specialist also supports families and members through customer service, registration assistance, and general membership inquiries. This position plays a key role in maintaining smooth daily operations during the summer surge in youth enrollment. JOB RESPONSIBILITIES: Membership Operations & Payment Processing Data Entry, Attendance & Systems Support - Accurately enter high volumes of membership payments daily - Issue receipts and maintain organized financial records - Support tracking of payment plans and outstanding balances - Assist with daily payment reconciliation and preparation of deposits (if any) - Maintain confidentiality and security of financial and member information - Enter and update member information in the Vision Membership Tracking System - Ensure accurate entry and maintenance of daily genera...