Service Technician

Job description

Join Our Team! – Door Service Technician We are seeking a skilled and motivated Door Service Technician to join our team. The ideal candidate will be responsible for troubleshooting door service calls, performing repairs, and completing scheduled maintenance based on customer needs. The successful technician will represent our company in a professional manner, promote our products and services, and ensure exceptional customer satisfaction during every service visit. Responsibilities: Diagnose malfunctioning equipment by applying knowledge of system and unit operations to determine the cause and scope of the failure. - Assist and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers. - Work with dispatch team and other departments - Understand the safe use of equipment and tools in compliance with OSHA standards. - Completes work orders on computer-based documents according to established procedures - Project a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner. - Communicate and work with the parts and sales departments to ensure the customer...