Partner Success Manager

Job description

Overview The Partner Success Manager is responsible for driving growth and satisfaction across a portfolio of strategic partners. This position focuses on enabling partners to effectively market sell and deliver the company's SaaS solutions to their customers. The Partner Success Manager serves as the primary post-onboarding contact for partner engagement ensuring alignment with program objectives and mutual business outcomes. Responsibilities: Own executive-level relationships with global and strategic partners aligning on mutual business outcomes and growth strategies. Develop and execute comprehensive partner success plans including enablement roadmaps co-selling strategies and customer adoption initiatives. Lead quarterly business reviews (QBRs) with partners and internal stakeholders to assess performance identify challenges and define next-step actions. Collaborate cross-functionally with sales product marketing and support to ensure partner readiness and seamless end-customer experiences. Identify and scale best practices to improve the partner success framework and overall partner journey. Provide insights into partner market trends and competitive dynamics to inform global...