Senior Client Success Manager: SME (Fixed-Term Contract)

Job description

Senior Client Success Manager: SME (Fixed-Term Contract) Department: Client Success: Employment Type: Fixed Term Contract: Location: London: Reporting To: Client Success Director - SME Compensation: £50,000 - £55,000 / year Description: Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: This position is offered as a fixed-term maternity cover contract for 12 months; the duration of this appointment may be subject to change with notice. The Senior Client Success Manager (Senior CSM) SME is responsible for managing a portfolio of high-value, complex customer accounts within the SME Client Success POD. Reporting into a Client Success Director (CSD), the Senio...