Senior Product Manager - Rider Core Product

Job description

Location : Hamburg or Barcelona At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. We're looking for a Product Manager to join our Rider team. This role is critical for owning and continuously improving key parts of the rider journey. You will be responsible for identifying friction points and unmet needs to drive improvements in conversion, engagement, retention, and overall customer satisfaction across our customer-facing platform. YOUR DAILY ADVENTURES WILL INCLUDE: - End to end own and continuously improve key parts of the rider journey. - Identify friction points, drop-offs, and unmet needs using data, research, and direct user feedback. - Drive improvements in conversion, engagement, retention, and overall customer satisfaction. - Translate business goals and user insights into clear problem statements and high-impact opportunities - Validate ideas through experiments, rapid prototyping, and data-driven decision-making. - Balance short-term wins with long-term platform improvements. - Build strong partnerships with engineering, design, data, marketing, operations, and other teams - Align stakeholders around clear goals and succ...