Service Administrator
Stephenson Equipment, Inc. · Harrisburg, Pennsylvania, US
Description Stephenson Equipment, Inc (SEI), an industry leader in Pennsylvania, New York, Maryland, and DC, providing sales, rentals, parts and service for...
Job description
Description Stephenson Equipment, Inc (SEI), an industry leader in Pennsylvania, New York, Maryland, and DC, providing sales, rentals, parts and service for construction equipment, cranes, paving, road building and road maintenance equipment, has an immediate need for Service Administrator in our Harrisburg Public Works & Infrastructure location. Duties include, but are not limited to: - Serve as branch receptionist: greeting customers, answering incoming calls. - Proactively reach out to customers and vendors about miscellaneous parts/service/sales issues when needed. - Submit, track and manage warranty claims. - Tracks trainings that the service team attends as well as the certifications received. - Set up travel for service team as needed. - Maintains the OEM labor rates. - Reconciles transactions in CDK. - Serves as pioneer to learning and assisting to implement the new business system, CDK. - Maintains inventory of the fleet/service trucks for all of SEI. - Enters technician timesheets into CDK, and HRIS and ensures technician’s timesheets are accurate for work performed. Total Compensation Includes: - Competitive Pay - Full Benefits Package on day 1 - 401k with Matching - ESO...