MSR / LOAN INTERVIEWER II (Oswego)

Job description

SUMMARY: Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Sells/cross sells products and services based on member needs in order to meet assigned goals. Processes financial transactions for members including such functions as opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, issuing certificates, drafts and other negotiable instruments, opening and closing safe deposit boxes and IRA accounts, issuing ATM/debit cards and PIN numbers. Responds to routine member inquiries regarding the operation of accounts, access to services, account discrepancies, and assisting members with lost/stolen/forged items. Performs teller duties as needed. Verifies signature cards, initiates check orders. Verifies ATM/debit card maintenance forms. Provides general credit union i...