Customer Service Representative

Job description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description: As Customer Service Representative reporting to our Customer Service Manager, you will work in the customer service team and among your main responsibilities you will be managing incoming calls, e-mails, service complaints, invoice rejections, and also provide full support to back office activities. Main responsibilities will include: Troubleshooting towards internal and external clients Ability to look after complaints: Handle invoice rejections: Follow up of the orders: About you: Diploma or higher education: Proven experience in customer service: Proficient level of English: Good knowledge of SAP, Excel and Powerpoint desirable Previous experience in medical devices/healthcare sector is an asset but not mandatory marital...