Sales Assistant

Job description

Sales Associate – Jimmy Choo Main responsibilities include:  Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony  Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour  Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service  Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty  Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management  Playing an active role in replenishing stock according to company procedures and policies  Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy  Participating and supporting the team in stock takes as and when required  Attending and participating in all store meetings and training events as required ensuring good communication is mai...