To-Go Server

Job description

Position Summary Grimaldi’s Pizzeria is seeking an enthusiastic and organized To-Go Server to join our team. This role is pivotal in ensuring a seamless takeout experience for our guests, providing exceptional customer service, and embodying the hospitality Grimaldi’s is known for. Responsibilities: - Guest Interaction: Greet guests warmly in-person and over the phone, ensuring a friendly and professional demeanor at all times. - Order Management: Accurately take and process to-go orders via phone, online, or in-person. Confirm all details, including customization requests, to meet guest expectations. - Food Preparation: Assemble and package orders to Grimaldi’s standards, ensuring accuracy, proper presentation, and quality. - Payment Processing: Handle cash, credit, and digital payment transactions efficiently and accurately. - Team Collaboration: Work closely with kitchen staff to ensure order accuracy and timely preparation. Communicate clearly about special requests or modifications. - Quality Control: Verify orders before handing them off to guests, ensuring everything is complete and properly packaged. - Cleanliness & Organization: Maintain a clean, organized to-go station an...