Customer Experience Manager - The Magnum Ice Cream Company!

Job description

The Magnum Ice Cream Company is a standalone, publicly listed ice cream company with revenues of EUR 7.9 billion. Formerly part of Unilever, we are on a mission to become the ultimate snacking company by combining growth, innovation, ownership mentality, and performance. We create extraordinary ice cream experiences that turn everyday moments into lasting memories. Life tastes better with ice cream. We move fast, think big, and keep things simple. If you want to grow with us, make an impact, and help shape the future of Ice Cream, you will feel at home here About the role As our Customer Experience Manager, you will hold a key leadership role with full line management responsibility for our Nordic Customer Experience, Sales Operations, and Accounts Receivable teams. You will lead a holistic and collaborative customer organization, bringing together specialists across functions and partner hubs to deliver operational excellence and a superior customer experience. This role combines people leadership, operational ownership, and systems-driven transformation. You will own the Nordic Operations & Systems agenda with a strong focus on Order to Deliver (O2D) and Sales Operations, ensurin...