IT Support Level 2

Job description

Do you enjoy solving real business problems, supporting modern Microsoft environments, and working across multiple sites and systems? If so, this could be the opportunity you have been looking for. VDI (Vehicle Dealers International) Australia is a proudly Australian, family-owned business and the national distributor of Yutong buses and coaches. Yutong is the world’s largest bus manufacturer, including the global leader in battery electric city buses. With a national footprint and a growing technology landscape, we continue to invest in scalable, well governed IT systems to support our operations. Due to continued growth, we are seeking an experienced and motivated IT Support Level 2 professional to join our IT team, based at our Brisbane Office, providing national support across multiple sites. The Role: Reporting to the IT Manager, this role is responsible for delivering Tier 1 and Tier 2 technical support across VDI’s national operations, supporting end users, systems, devices, and core IT infrastructure. This role operates at the intersection of service delivery, governance, and technical troubleshooting. Based at our Brisbane Office, you will support approximately 160 users a...