Specialist, Application Care Team
Deluxe · Fort Worth, Texas, US
Why Join Us: - We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/pa...
Job description
Why Join Us: We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. Responsibilities: As an Application Care Team (ACT) Specialist Level I you will make customer service your top priority by working closely with merchants, sales partners, and other company departments in reviewing, interpreting and processing resolution items. In addition, you will assist in collecting information during the application process. All candidates must be able to accommodate a Monday through Friday, 8 am to 5 pm schedule. Analyze and review all incoming department pended applications Interpret application information and identify and coordinate a course o...