General Manager

Job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: - Manage the on-site daily operations of Via’s service in the East Bay region - Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team - Manage and mentor the on-site team of dispatchers and shift managers - Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations - Liaise closely with Via senior management and Via’s external partners - Develop clear metrics for the team and visibility into results against KPIs...