Operations Planning and Governance - Senior Manager - Operations Analytics and Enablement

Job description

Job Title: SrMgr - Operations Analytics and Enablement Status: Exempt Reports to: VP - Operations Planning Governance and Administration Department: Operations Planning and Governance Job Code: 12033 Pay Range: $146,900.00 - $160,000.00 Annually WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You lead the Data Solutions and Operation Transformation Teams by providing hands-on guidance, prioritization, and quality oversight to deliver accurate, timely and analytics and ServiceNow workflows that support Service Operations and improve member outcomes. You are a data-driven people leader who combines strong analytical expertise, data governance discipline, and technical fluency to translate complex business needs into clear insights, dashboards, and models that enable informed operational decisions. You partner cross-functionally with S...