Braze Solutions Architect

Job description

Job Description The Braze Solutions Architect ensures that Braze is architected, governed, and evolved to support personalized, compliant, and scalable guest engagement across the integrated resort. This role translates marketing and product strategy into robust technical solutions while enabling teams to execute efficiently and confidently. ​ Job Responsibilities ​ Competencies - Own the solution architecture and technical strategy for Braze - Design and govern data ingestion, identity resolution, and event taxonomy - Enable omnichannel orchestration across mobile, web, email, SMS, and in-property channels - Partner with Campaign Ops to scale campaign execution through reusable patterns - Collaborate with Mobile and Web teams on SDK, API, and event implementation - Ensure regulatory compliance and consent enforcement within all workflows - Document architecture, standards, and implementation guidelines - Lead technical design for new personalization and lifecycle use cases - Evaluate and recommend MarTech enhancements or integrations - Provide architectural guidance and troubleshooting support - Align Braze capabilities with MarTech Product roadmap - Advocate for platform health,...