Lead Barista - Starbucks - Mandalay Bay

Job description

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Lead Barista at Mandalay Bay's Starbucks, you will be responsible for maintaining the dining area as well as leading the Barista team. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. THE STARTING RATE: $16.3398 Hourly + Tips THE DAY-TO-DAY: Lead, coach, and train a shift of approximately 3-12 employees. Knowledgeable with selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu. Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circ...