Clinical Office Assistant

Job description

Department: 70004 Aurora West Allis Medical Center - Ambulatory Services: AWP Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Monday through Friday approximately 8:00 am to 4:30 pm Pay Range: $20.80 - $31.20 Major Responsibilities: - Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information. - Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation. - Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed. - Answers and screens telephone calls, triages clinical calls and resolves problems appropriately. - Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information. - Generates basic reports, modifies/updates existing reports, and distributes reports as needed. - Opens, sorts, and distribute...