JobMesh

Service Associate - 20 hours

Eastern Bank · Salem, New Hampshire, US

Starting Rate: $22. 00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefi...

Job description

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third-party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the port...